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正在查看 5 个帖子：1-5 (共 5 个帖子)
  • Aayush
    管理员
    6 12 月, 2017 3:23 上午
    Post count: 296
    #5004 |

    Dear Stefan,

    Thanks for contacting us. Can you please compile a video for the issue you mentioned so that I can have a look at it?

    Please email it to us.

    Thanks.
    Aayush

    Stefan Condrea
    参与者
    6 12 月, 2017 10:31 上午
    Post count: 4
    #5005 |

    Dear Aayush,
    Please see the the video file here http://www.yourfilelink.com/get.php?fid=1445689

    Regards,
    Stefan

    Aayush
    管理员
    7 12 月, 2017 3:46 上午
    Post count: 296
    #5012 |

    Dear Stefan,

    Can you please share screenshots of the Journal tab as well while performing operations? It would help us in identifying the error.

    Thanks,
    Aayush

    Stefan Condrea
    参与者
    7 12 月, 2017 8:38 上午
    Post count: 4
    #5015 |

    Hi, Aayush

    Please find below link to the screenshot of the Journal tab. Though the journal items do not correspond to the video, I’ve tried to reproduce the same operations. I hope this will help you.

    http://www.yourfilelink.com/get.php?fid=1446387

    Regards,
    Stefan

    Aayush
    管理员
    8 12 月, 2017 4:28 上午
    Post count: 296
    #5018 |

    Thanks Stefan,

    I will have someone from the technical team to look into it.

    Regards,
    Aayush

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