正在查看 7 个帖子：1-7 (共 7 个帖子)
  • Jingxinyue Zhang
    参与者
    2 10 月, 2022 8:14 上午
    Post count: 3
    #10804 |

    First of all, I have done the setting step according to user guide. And When I click “run” button, I got a error message window floating on the visual window, whose content is: ERROR. Connection with the server couldn’t be established, please make sure that you are connected to the internent. I am sure I am conected to the internent.

    Jingxinyue Zhang
    参与者
    2 10 月, 2022 12:20 下午
    Post count: 3
    #10805 |

    More information. There are tow warning log,
    1) ExpertRemove function called.
    2) SphereTester OnTester returns 0.00000000000000

    Aayush
    管理员
    3 10 月, 2022 2:44 上午
    Post count: 296
    #10812 |

    Hey there,

    Can you please email us details and screenshots? We will get it checked. This could be related to some settings on your PC which is blocking connections.

    Regards,
    Aayush

    Jingxinyue Zhang
    参与者
    3 10 月, 2022 5:07 上午
    Post count: 3
    #10813 |

    Sure. Email to info@spheretester.com ?

    Aayush
    管理员
    3 10 月, 2022 5:31 上午
    Post count: 296
    #10814 |

    Yes

    Jingxinyue Zhang
    参与者
    4 10 月, 2022 7:10 上午
    Post count: 3
    #10815 |

    Hi,

    I didn’t get your replied email.

    My operation system is Windows 7 Ultimate, 64 bit, 6.1.7601 Service Pack 1

    How to solve it if don’t change OP system?

    Aayush
    管理员
    5 10 月, 2022 1:39 上午
    Post count: 296
    #10816 |

    Hello,

    We replied you once. Please allow us 24-48 hours to respond.
    The team will get back to you and assist you.

    Thanks.

正在查看 7 个帖子：1-7 (共 7 个帖子)

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