Viewing 11 posts - 1 through 11 (of 11 total)
  • Xingyang Zhai
    Participant
    January 16, 2019 at 10:42 am
    Post count: 1
    #6539 |

    Hi, Spheretester Team

    i have tried to download the MT4 platform from their official website, but what i get is the new version, MT5, even i chose MT4 they gave me MT5. And i saw your answer that sphere tester does not support MT5 yet.

    So i tried to download the MT4 from the broker side, but seems also doesn’t work. I can see sphere tester ex4 under strategy tester, but when i click “start”, nothing happened and i have nowhere to enter my licence key.

    May i know how can i solve this problem pls?

    thanks.

    Aayush
    Keymaster
    January 16, 2019 at 2:54 pm
    Post count: 295
    #6540 |

    Dear Zhai,

    I emailed you the download link and steps you need to follow.

    Best,
    Aayush

    Xingyang Zhai
    Participant
    January 17, 2019 at 7:02 am
    Post count: 1
    #6544 |
    This reply has been marked as private.
    Aayush
    Keymaster
    January 18, 2019 at 2:54 am
    Post count: 295
    #6545 |

    We did send to zhaixingyang618@163.com
    I have emailed again. Please check SPAM if required.

    Ariel Bravo
    Participant
    January 27, 2019 at 3:14 am
    Post count: 6
    #6574 |
    This reply has been marked as private.
    Aayush
    Keymaster
    January 27, 2019 at 5:26 am
    Post count: 295
    #6575 |

    Dear Ariel,

    Please email us with details and we will guide you accordingly.

    Thanks,
    Aayush

    min wang
    Participant
    May 16, 2019 at 4:31 am
    Post count: 1
    #6999 |
    This reply has been marked as private.
    Tianwen Zhou
    Participant
    September 22, 2019 at 5:44 am
    Post count: 1
    #7367 |

    Hi Team

    I have ths same issue.
    Please also tell me how to deal with it.

    Thanks.

    Aayush
    Keymaster
    September 23, 2019 at 2:33 am
    Post count: 295
    #7371 |

    Hi Tianwen Zhou,

    Thanks for contacting us.
    Please email us with all details and we will resolve the issue tor you.

    Thanks,
    Aayush

    Salim Abubakar
    Participant
    February 13, 2021 at 4:52 am
    Post count: 1
    #9251 |

    Just purchased this software and am having the same problem trying to run it on broker MT4

    Aayush
    Keymaster
    February 14, 2021 at 3:12 am
    Post count: 295
    #9255 |

    Hey Salim,

    We will surely help you.
    Please email us details of error or issue and we will assist you accordingly.

    Thanks,
    Aayush

Viewing 11 posts - 1 through 11 (of 11 total)

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