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Viewing 11 posts - 1 through 11 (of 11 total)
  • jsw_nz
    Participant
    Post count: 11

    Dear Spheretester (& Aayush)

    Here another week has past – still no update – I cannot read the text on the screen – additionally I have discovered my custom MACD indicator (and one other) does not work properly in the Spheretester strategy testing environment.

    For these reasons
    – I am requesting a refund of this product.

    My hope is that you will honor this request
    – from a user whose expectations of usage have not been met.

    Thank you in advance
    john w (new zealand)

    jsw_nz
    Participant
    Post count: 11

    This weekend will be another 2 weeks – guess you are using snail mail….
    – – will remain patient – enough said

    jsw_nz
    Participant
    Post count: 11

    Hi Aayush – might I add this applies tot he font colour on the NEWS chart – this is also difficult to read – (the gray font – on dark background) – making these changes will be the bais for giving this app a 5 star rating !

    jsw_nz
    Participant
    Post count: 11

    This has been an outstanding request – since a month ago. As shown you responded a week ago – thanks for that. But as a software developer myself – these modifications of font colour and size of text ( a wee larger) – are simple line items – then recompile the program. I would hazard to guess – these tweaks would take no more than 10 minutes to implement. Pass this along agian. It really seems there is not myuch response going on – despite your replies Aayush. Many thanks. I use this on weekends – for practice trading – here is hoping that this change gets made in the next week.

    jsw_nz
    Participant
    Post count: 11

    Weekends are my time to practice trade – sure would be nice to be ableto read the fonts- I literally have to get out of my seat and go close toscreen to make out the data – How soon do you expectthis change to be implemented – I noticed another user is have the same problems as myslef – ability to read fonts – please make readable -then I will give this EA a five stars – thanks in advance

    jsw_nz
    Participant
    Post count: 11

    Hi Aayush

    RE: contacting – as mentioned – I had screenshot you asked for
    – but no ‘attach file’ fuction of your contact form
    – and no published email address on your website
    (YOU MMIGHT WANT TO FIX THESE)

    As it is – I did get an automatic email from you
    – on your post above – so sent the screenshot with markup

    QUOTE:
    You have a good product – why not make it better
    FIX this issue immediately and notify all users
    – simply change of font colors to allow for easier reading

    many thanks,
    john w

    jsw_nz
    Participant
    Post count: 11

    OK – I aIt is now time for me to express my dissappointment in the support of this product – the moderator should understand that when responding to questions – it his duty to check on a daily business basis – the last post – was tothe effect that there is no upload link’ to share my screenshot – As for now – a caution to others – this is an acceptable product – but the support is noticeably substandard. Aayush – why di nyou leave my query unanswered?

    jsw_nz
    Participant
    Post count: 11

    OK – I tried playing around with Chart >> Properties – changing foreground, grid, background colors – none to these control the EA itself – seems the colours are hard coded. I have a screenshot of areas needing improvment – however there is no ‘attach button’ here?? I would think it would be an easy thing to recompile the ex4 to reflect these improvements** – you have such a great product – why not at least do a modification to make more readable and down the line publish a version that can be fully customised by end user. For now the topics discussed in my markup deserve immediate attaention – I can send to you – just need a email address…..

    **Summary of improvements:
    Change all grey fonts colours to white for now
    Change Profit / Loss text to BOLD (Lime Green, Red)

    cheers
    -john-

    jsw_nz
    Participant
    Post count: 11

    Hi Aayush – thanks for the reply – before sending a screenshot
    – cn you share with me how changing color of chart (preoperties) can modify the interface of the EA – if that is so – I can tweak – there is nothing in the documentation about color changes OR how chart properties can change EA – all I want to do is change the grey to white of the text – very simple – right now hard to read – I will play around with chart properties – and see if there are any changes – will update – thanks

    jsw_nz
    Participant
    Post count: 11
    in reply to: Several problems #5724 |

    Hi – I just posted a similar thread about the color of font – as discussed here. Jan – you mentioned that you would address this issue nearly 2 1/2 YEARS AGO – QUOTE: As for the colour of the buttons I might add the option to customise them in a future release. ENDQUOTE

    I like this product – but I now know I am not the only one who has problems reading the display.

    JAN – an immediate update would release the product using WHITE FONTS – this would not require any extra coding – just one imput value and recompliing the EA – further down the line – you could release color modification interface – but for now – just a tweak and rerelase on your end – changing font colour from grey to white – making is more readable – this should be easy to do in a matter of less than an hour.

    Please advise
    john w

    jsw_nz
    Participant
    Post count: 11

    Hi Aayush – thanks for your reply. OK.

    A related question – has the currency dropdown setting in inputs section of EA been deleted? I did not see any mention of this on your user guide page of this website. As you know – I mentioned the YouTube video I watched had a dropdown for currency – the the person reviewing the product mentioned that SphereTester would freeze – if currency setting did not match. So does hte EA still have a currency dropdown setting. If so – guessing the same problems exist. I will awat your reply. thanks

Viewing 11 posts - 1 through 11 (of 11 total)