I have just installed the tester and am having the same problem. I can open a H1 chart but when i apply the multiplier of 2 in order to create a H2 chart it gets stuck on “waiting for update”
I notice when i select the offline H2 chart i only have an “S” suffix not “ST”. It reads EUR/JPYpro_S,H2.
However when i hover the mouse above this line is says Forex.com-Demo(R)\EURJPYpro_ST120.hst.
Any ideas please?