正在查看 15 个帖子：1-15 (共 23 个帖子)
  • Jia Yang
    参与者
    3 11 月, 2018 6:08 上午
    Post count: 0
    #6236 |

    already buy, BUT not received any licence key

    my buy email is yjia007@126.com

    please send the licence key

    thank you!

    Aayush
    管理员
    4 11 月, 2018 3:42 上午
    Post count: 296
    #6240 |

    Dear Jio,

    We replied your emails.

    Please check.

    hongfei shi
    参与者
    10 11 月, 2018 8:25 上午
    Post count: 5
    #6265 |

    已经购买，但没有收到任何许可证密钥

    我的购买邮箱是360778630@qq.com

    请发送许可证密钥

    谢谢！

    hongfei shi
    参与者
    10 11 月, 2018 9:32 上午
    Post count: 5
    #6266 |

    already buy, BUT not received any licence key

    my buy email is 360778630@qq.com

    please send the licence key

    thank you!

    Aayush
    管理员
    11 11 月, 2018 4:38 上午
    Post count: 296
    #6278 |

    Hello,

    As per your reply via emails, I suppose you already got it.
    I hope its resolved now.

    Thanks,
    Aayush

    Pu Jun
    参与者
    16 11 月, 2018 3:25 上午
    Post count: 1
    #6326 |

    CAN NOT DOWNLOAD ANYTHING! ALREADY BUY!

    Aayush
    管理员
    16 11 月, 2018 1:02 下午
    Post count: 296
    #6332 |

    Dear Pu,

    We replied your email. Please check and let us know if u need any assistance.

    Thanks,
    Aayush

    hongfei shi
    参与者
    24 11 月, 2018 3:01 上午
    Post count: 5
    #6360 |

    Hello, please send me a download link and login password again. Recently, the computer has been replaced. It needs to be installed and used again.my email 360778630@qq.com Thank you.

    Aayush
    管理员
    26 11 月, 2018 2:45 上午
    Post count: 296
    #6365 |

    Hey,

    Send an email for the same.

    Best,
    Aayush

    Qsong
    参与者
    30 12 月, 2018 4:54 上午
    Post count: 1
    #6467 |

    I bought your software, but I only received the SphereTester compressed file in my 4087302@qq.com mailbox. I don’t know where to find the activation code. Please send the activation code to 4087302@qq.com, thank you.
    In addition, if the computer is damaged, how to transfer the software to the new computer? If it can’t be transferred, and the software has not been activated. I hope you will consider reclaiming the license.

    Aayush
    管理员
    30 12 月, 2018 6:17 下午
    Post count: 296
    #6468 |

    Hello,

    We have emailed you all steps.
    Also, if you want to change your PC, then let us know.

    Thanks,
    Aayush

    Benjamin123
    参与者
    2 2 月, 2019 12:49 上午
    Post count: 5
    #6602 |

    Already bought but havent received the license

    Please send the license
    PerezGastelumBenjamin@hotmail.com
    thats my paypal email

    Aayush
    管理员
    2 2 月, 2019 6:59 上午
    Post count: 296
    #6608 |

    Dear Benjamin,

    We sent another email to benjaminperezgastelum@hotmail.com
    This was the email address used for purchase.
    Therefore, please check this email address – benjaminperezgastelum@hotmail.com

    Thanks,
    Aayush

    Benjamin123
    参与者
    3 2 月, 2019 7:46 下午
    Post count: 5
    #6614 |

    To Aayush,

    My purchase email is PerezGastelumBenjamin@hotmail.com (paypal account) . The only email i have received was about my password and username to log in at this forum, and you send me to cecilia.gastelum@portusmexico.com

    I have checked my another email benjaminperezgastelum@hotmail.com and i havent received anything from you (also checked spam).

    I would like to recieve my license to start using the tester, please send the license…+

    Aayush
    管理员
    4 2 月, 2019 2:56 上午
    Post count: 296
    #6615 |

    Dear Benjamin,

    I completely understand. However, I need to follow security procedure before I make sure that you own both PerezGastelumBenjamin@hotmail.com and benjaminperezgastelum@hotmail.com. This is to make sure, the correct owner receives the licence.

    I will appreciate if you send me your PayPal invoice screenshot with transaction ID in it, proving that u made the transaction. I will then send your licence to PerezGastelumBenjamin@hotmail.com.

    Please email it to us or use contact us form to send it.

    Thanks,
    Aayush

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