Dear Wayne,

First read this section – http://www.spheretester.com/user-guide/#Events_Display

Then in order to know GMT offset, I would recommend you to go through a link to understand better – http://www.profitf.com/articles/forex-education/forex-broker-server-time-gmt-offset/

And then, if you have any confusion I am here to help you.

Cheers,
Aayush

Hello Idrissa,

First, you need to make sure you are following proper steps. Please refer to this link and do the needful – http://www.spheretester.com/configuring-the-strategy-tester/

If the problem persists, then please provide me screenshots of the Journal tab where you will find errors.

Thanks,
Aayush

Dear Idrissa,

Please provide me your email address.

Thanks,
Aayush

Dear Siam,

I am afraid there is no easy way to change the spread since the historical data that is used with SphereTester contains the bid and ask price so it is not something that can be modified by the tool.

However, you can manipulate the historical tick data in excel to change the spread.
See this link to know more about the historical tick data – http://www.spheretester.com/user-guide/#Historical_data

if you need any other help, do not hesitate to contact us.

Thanks,
Aayush

Hey Mario,

I emailed you the download link.

Thanks,
Aayush

Great that it worked for you Federico 🙂
Dear Eloi, please check Federico’s suggestion.

Regards,
Aayush

Dear Rodolfo,

I am really sorry to hear that. I would love to help you out and make it work. Can you please tell the steps you followed? I am sure you followed the steps mentioned in this link – http://www.spheretester.com/configuring-the-strategy-tester/

Can you also check Journal tab in MT4 and see if there is any error there?

Kind Regards,
Aayush

Dear Orlando,

I just checked the support inbox, and I cannot find your email. No problem, may be your email did not reach us 🙂

Regarding your problem:
Can you please confirm you followed correct steps mentioned in this link – http://www.spheretester.com/configuring-the-strategy-tester/

If yes, then please share a screenshot of the journal tab in MT4 so that we can check the root cause.

Kind Regards,
Aayush