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We replied your email, please check.
Hey Weijun,
We are really sorry for any inconvenience caused. We did reply to your email asking some questions about DLL. Then again, we got your email yesterday and we are about to reply it today. We might need 24-48 hours to get back to clients considering we receive many emails.
Coming to your issue, can you please email us screenshots of the issue? Also, please share the screenshot of the Journal tab so that we can check if there is any error.
Best,
AayushLink Sent.
Thanks,
AayushSent
Your email again bounced back. Can you please send us an email and we will reply you?
Link Sent.
Email address is incorrect. Please email us and we will send you link.
Hello,
There must be some mistake in TP or SL. Please check the Journal tab for errors and email us details. We will sort this for you.
Best,
AayushHi Hemanth,
We have emailed you.
Thanks,
AayushHi,
We emailed you.
Thanks,
AayushHi,
Please email us from your official email id and we will send you the download link.
Best,
AayushHi,
We have emailed you instructions.
Best,
AayushHey Marco,
We replied your email with all information and download link.
Thanks,
AayushHey Vidal,
I have passed your issue to the back end team.
Regarding dates, we can see news for 2018, 2019 and for months of 2020.
2021 database might not be up to date, but for the remaining years, it is working at our end.
So, it could be some issue with your setup. I hope you tried deleting newsdata file?Also, if you can send an email with a few screenshots of journal tab to see some errors.
Thanks,
AayushThanks, I will have someone look at it.
Best,
Aayush