Forum Replies Created

Viewing 9 posts - 286 through 294 (of 294 total)
  • Aayush
    Keymaster
    August 16, 2016 at 5:24 am
    Post count: 294
    in reply to: Unable to validate #3092 |

    Dear Orlando,

    I just checked the support inbox, and I cannot find your email. No problem, may be your email did not reach us 🙂

    Regarding your problem:
    Can you please confirm you followed correct steps mentioned in this link – http://www.spheretester.com/configuring-the-strategy-tester/

    If yes, then please share a screenshot of the journal tab in MT4 so that we can check the root cause.

    Kind Regards,
    Aayush

    Aayush
    Keymaster
    July 25, 2016 at 8:28 am
    Post count: 294
    in reply to: NUEVA LICENCIA SPHERETESTER NUEVA LAPTOP #3007 |

    Dear Raul,

    I have emailed you the steps required to activate licence on your New PC.

    Thanks,
    Aayush

    Aayush
    Keymaster
    July 18, 2016 at 9:11 am
    Post count: 294
    in reply to: Hi, problem with the orders, are not open or close properly. #2998 |

    Dear Rafael,

    Can you please provide more details about the problem you mentioned? Also, I would be glad if you can compile a video or take screenshots so that it is easy for us to analyze the issue.

    Thanks,
    Aayush

    Aayush
    Keymaster
    July 14, 2016 at 2:51 am
    Post count: 294
    in reply to: NUEVA LICENCIA SPHERETESTER NUEVA LAPTOP #2979 |

    Hey Oscar,

    SPHERETESTER licence is valid for one PC only, but can be transferred. Please share your email address and I will share steps what you have to do to make it active on the new PC.

    Thanks,
    Aayush

    Aayush
    Keymaster
    July 11, 2016 at 8:07 am
    Post count: 294
    in reply to: Error 131 #2967 |

    Dear Esteban,

    The error 131 is usually associated with “Invalid Trade Volume”. Can you please check if the trading volume (lot size) is correct?

    You can also send us the screenshot of the error along with the Journal tab info.

    Thanks,
    Aayush

    Aayush
    Keymaster
    June 27, 2016 at 4:56 am
    Post count: 294
    in reply to: Partial Close #2921 |

    Hello Eloi,

    Thanks for your suggestion.
    We’ll review this for potential addition to the development roadmap.

    Regards,
    Aayush

    Aayush
    Keymaster
    June 24, 2016 at 2:46 am
    Post count: 294
    in reply to: Trailing Stop #2917 |

    Hello Eloi,

    Many thanks for your suggestion. Your request is in the pipeline and once we completely develop Trailing Stops feature we will pass an update for the same.

    Regards,
    Aayush

    Aayush
    Keymaster
    June 15, 2016 at 3:33 am
    Post count: 294
    in reply to: En ningún momento me llega a pedir la licencia #2866 |

    Hi Aurelio,

    Many thanks for choosing SphereTester!

    Can you please share details of the problem you are facing, so that we can help you?

    Regards,
    Aayush

    Aayush
    Keymaster
    June 6, 2016 at 2:31 am
    Post count: 294
    in reply to: OrderSend error 130 #2842 |

    Hi Marianne,

    Thanks for bringing this to us. We are checking the issue and will update ASAP.

    Regards,
    Aayush

Viewing 9 posts - 286 through 294 (of 294 total)