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I thought I replied on the other thread and answered your query. My bad.
Regarding your screenshot question, you can always email us using contact us form or at email@example.com all your queries with screenshots.
We always reply and check threads. I specifically mentioned that we have a 30-day money back policy with no questions asked. So, instead of wasting time, you can buy product and if u do not like it, we will refund you 🙂
We always try our best to help our customers and we will continue to do so.