jsw_nzParticipantJune 9, 2018 at 4:20 amPost count: 11
I am considering a purchase of your product – but I came acrsoo a YouTube video that showed a dropdown for currency settings for one’s account – I noticed the standard ones USD, GBP etc – but did not notice NZD (New Zealand Dollar) – My Account is denominated in NZD – has this limitation been altered / improved – in other words – Will it work on an NZD denominated account – or do I have to convert to a USD denom account (I would strongly prefer not – since I have multiple licenses registered to my current account in NZD??
john wAayushKeymasterJune 9, 2018 at 10:25 amPost count: 264
It should work. You can purchase and if something goes wrong, we have 30-days refund policy and we will refund you.
Thanksjsw_nzParticipantJune 9, 2018 at 3:29 pmPost count: 11
Hi Aayush – thanks for your reply. OK.
A related question – has the currency dropdown setting in inputs section of EA been deleted? I did not see any mention of this on your user guide page of this website. As you know – I mentioned the YouTube video I watched had a dropdown for currency – the the person reviewing the product mentioned that SphereTester would freeze – if currency setting did not match. So does hte EA still have a currency dropdown setting. If so – guessing the same problems exist. I will awat your reply. thanksjsw_nzParticipantJune 14, 2018 at 1:15 amPost count: 11
OK – I aIt is now time for me to express my dissappointment in the support of this product – the moderator should understand that when responding to questions – it his duty to check on a daily business basis – the last post – was tothe effect that there is no upload link’ to share my screenshot – As for now – a caution to others – this is an acceptable product – but the support is noticeably substandard. Aayush – why di nyou leave my query unanswered?AayushKeymasterJune 14, 2018 at 2:52 amPost count: 264
I thought I replied on the other thread and answered your query. My bad.
Regarding your screenshot question, you can always email us using contact us form or at firstname.lastname@example.org all your queries with screenshots.
We always reply and check threads. I specifically mentioned that we have a 30-day money back policy with no questions asked. So, instead of wasting time, you can buy product and if u do not like it, we will refund you 🙂
We always try our best to help our customers and we will continue to do so.
Aayushjsw_nzParticipantJune 15, 2018 at 3:02 amPost count: 11
RE: contacting – as mentioned – I had screenshot you asked for
– but no ‘attach file’ fuction of your contact form
– and no published email address on your website
(YOU MMIGHT WANT TO FIX THESE)
As it is – I did get an automatic email from you
– on your post above – so sent the screenshot with markup
You have a good product – why not make it better
FIX this issue immediately and notify all users
– simply change of font colors to allow for easier reading
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