Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
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Hi,
We got no similar complain recently. Therefore, we request you to email us more details like screenshots and videos. Besides, please check Journal tab for errors and share screenshots with us.
WE will surely assist you.
THanks,
Aayush
Hi, thanks for your response. Upon looking into the Journal tab I searched further & discovered a thread in the Support Forum that led me to a solution to this particular issue. It was a simple setting that prevented the tester from placing orders. Within the Expert properties under the Testing tab the currency selected is by default in USD, but my account is a GBP account so it needed to be changed to GBP which appears to have enabled trades to be opened in the tester. I will see how I get on with the software now that this issue appears to be resolved.
Thanks,
Aaron
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