weijun liaoParticipantNovember 4, 2021 at 11:59 amPost count: 3#10282 |
I can’t activate, can anyone help me, I enter the activation code and click the activation button, nothing happens ;No one responded to my emailweijun liaoParticipantNovember 4, 2021 at 12:05 pmPost count: 3#10283 |
After I bought the software, I started to operate according to the instructions. When my ea transaction was opened, the dll was also opened. A computer showed that it could not connect to the server. I changed to another computer. When I entered the activation code and clicked to activate, nothing happened. Come out the main interface. I do not know why. I have sent emails many times, but no one helped me solve this problem, and the software I bought was useless. I am sad.AayushKeymasterNovember 5, 2021 at 3:30 amPost count: 293#10286 |
We are really sorry for any inconvenience caused. We did reply to your email asking some questions about DLL. Then again, we got your email yesterday and we are about to reply it today. We might need 24-48 hours to get back to clients considering we receive many emails.
Coming to your issue, can you please email us screenshots of the issue? Also, please share the screenshot of the Journal tab so that we can check if there is any error.
Aayushweijun liaoParticipantNovember 6, 2021 at 1:45 pmPost count: 3#10287 |
Hello, I failed to activate the software after I purchased it. I have videotaped the activation process of the two machines and sent it to you by email. I hope you can help me solve the problem. Thank you.AayushKeymasterNovember 7, 2021 at 6:33 amPost count: 293#10289 |
We replied your email, please check.weijun liaoParticipantNovember 7, 2021 at 2:08 pmPost count: 3#10290 |
The problem has been solved. It turned out that I kept clicking the activation button after entering the activation code. Clicking the activation button takes a period of time. Wait a while after clicking the activation button for the first time. Don’t keep clicking
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