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  • Atul Suchdeva
    Participant
    Post count: 1
    #2037 |

    Hi Support Team,

    Happy New Year!

    Sphere Tester is able to work with some of my templates and I can place appropriate Market Orders and also close them.

    I have tried placing Pending Orders on various platforms (a) HotForex, (b) VantageFx and (c) FXCM. It does not work as shown in the video. Is there any settings that need to be checked / configured?

    Please advise asap.

    Kind regards.

    Atul

    Jan
    Keymaster
    Post count: 42
    #2068 |

    Hi Atul,

    pending orders are executed when you drag the arrow symbol for the order type within 50 pixel points to the right side of your chart. When within the area a horizontal line should appear to allow you to position the order correctly. If you use a high resolution monitor you have to make sure that you drag the arrow really close to the right side of the chart.

    I really hope this helps but if you still cannot get it to work please check the Journal tab of the strategy tester for any error messages after you have tried placing a pending order.

    Regards,
    Jan

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