Viewing 4 posts - 1 through 4 (of 4 total)
  • wayne owen
    Participant
    Post count: 1
    #4353 |

    I get these error messages when i try to start a spheretester chart session:

    2017.05.06 16:33:39.377 2010.03.04 00:00:00 Cannot call ‘kernel32.dll::GetVolumeInformationW’, ‘kernel32.dll’ is not loaded
    2017.05.06 16:33:39.377 2010.03.04 00:00:00 SphereTester GBPJPY,M1: unresolved import function call
    2017.05.06 16:33:39.377 2010.03.04 00:00:00 SphereTester GBPJPY,M1: not initialized

    Please advise.

    Thanks.

    Aayush
    Keymaster
    Post count: 269
    #4355 |

    Hey Wayne,

    There are a few things to take note:

    1. Make sure EA is placed at the correct location.
    2. Make sure you have Allow DLL imports enabled in expert options.

    Also please make sure you have gone though these links:

    Configuring the Strategy Tester

    User Guide

    Features

    let me know how it goes.

    Thanks,
    Aayush

    wayne owen
    Participant
    Post count: 1
    #4356 |

    i have done all those things but still giving error message

    Aayush
    Keymaster
    Post count: 269
    #4357 |

    Hey Wayne,

    Please compile a video with all settings and errors you are receiving and email it to us so that we can check what may be missing at ur end.
    Also, make sure you include Journal tab errors.

    Thanks,
    Aayush

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