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  • Aayush
    Keymaster
    December 6, 2017 at 3:23 am
    Post count: 296
    #5004 |

    Dear Stefan,

    Thanks for contacting us. Can you please compile a video for the issue you mentioned so that I can have a look at it?

    Please email it to us.

    Thanks.
    Aayush

    Stefan Condrea
    Participant
    December 6, 2017 at 10:31 am
    Post count: 4
    #5005 |

    Dear Aayush,
    Please see the the video file here http://www.yourfilelink.com/get.php?fid=1445689

    Regards,
    Stefan

    Aayush
    Keymaster
    December 7, 2017 at 3:46 am
    Post count: 296
    #5012 |

    Dear Stefan,

    Can you please share screenshots of the Journal tab as well while performing operations? It would help us in identifying the error.

    Thanks,
    Aayush

    Stefan Condrea
    Participant
    December 7, 2017 at 8:38 am
    Post count: 4
    #5015 |

    Hi, Aayush

    Please find below link to the screenshot of the Journal tab. Though the journal items do not correspond to the video, I’ve tried to reproduce the same operations. I hope this will help you.

    http://www.yourfilelink.com/get.php?fid=1446387

    Regards,
    Stefan

    Aayush
    Keymaster
    December 8, 2017 at 4:28 am
    Post count: 296
    #5018 |

    Thanks Stefan,

    I will have someone from the technical team to look into it.

    Regards,
    Aayush

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