Tags: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Stefan Condrea
    Participant
    Post count: 4
    #5003 |

    Hi.

    In case if for an opened order you will press button “Modify”, the expert displays two lines (red and blue) by which you can modify the SL/TP levels. But if during this operation, the order is closed automatically (by TP or SL) then the expert:

    1. Doesn’t delete the red and blue lines
    2. For the next orders the button “Modify” doesn’t work. Though it can be pressed, the SL/TP levels are impossible to be modified.

    Aayush
    Keymaster
    Post count: 270
    #5004 |

    Dear Stefan,

    Thanks for contacting us. Can you please compile a video for the issue you mentioned so that I can have a look at it?

    Please email it to us.

    Thanks.
    Aayush

    Stefan Condrea
    Participant
    Post count: 4
    #5005 |

    Dear Aayush,
    Please see the the video file here http://www.yourfilelink.com/get.php?fid=1445689

    Regards,
    Stefan

    Aayush
    Keymaster
    Post count: 270
    #5012 |

    Dear Stefan,

    Can you please share screenshots of the Journal tab as well while performing operations? It would help us in identifying the error.

    Thanks,
    Aayush

    Stefan Condrea
    Participant
    Post count: 4
    #5015 |

    Hi, Aayush

    Please find below link to the screenshot of the Journal tab. Though the journal items do not correspond to the video, I’ve tried to reproduce the same operations. I hope this will help you.

    http://www.yourfilelink.com/get.php?fid=1446387

    Regards,
    Stefan

    Aayush
    Keymaster
    Post count: 270
    #5018 |

    Thanks Stefan,

    I will have someone from the technical team to look into it.

    Regards,
    Aayush

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.