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正在查看 15 个帖子：91-105 (共 296 个帖子)
  • Aayush
    管理员
    5 2 月, 2020 3:39 上午
    Post count: 296
    回复至： No logro que arranque el SphereTester en MT4 #7691 |

    Dear Claudio,

    Yes, we will assist you. Can you please email us all details and we will assist you accordingly.

    Thanks,
    Aayush

    Aayush
    管理员
    5 2 月, 2020 3:38 上午
    Post count: 296
    回复至： New License #7690 |

    Dear Claudio,

    Yes, we will assist you. Can you please email us all details and we will assist you accordingly.
    Most important – make sure you have enabled DLL to make it work in MT4.

    Thanks,
    Aayush

    Aayush
    管理员
    17 1 月, 2020 2:11 上午
    Post count: 296
    回复至： New License #7649 |

    Hey David,

    We send you an email. Please check and reply accordingly.
    If you want you can also send us an email and we will share the current offers for the second licence.

    Thanks,
    Aayush

    Aayush
    管理员
    23 12 月, 2019 1:37 下午
    Post count: 296
    回复至： already buy, BUT not received any licence key #7619 |

    Hi there,

    We have replied to your email.

    Thanks,
    Aayush

    Aayush
    管理员
    23 12 月, 2019 4:51 上午
    Post count: 296
    回复至： already buy, BUT not received any licence key #7617 |

    Hi there,

    We have replied to your email.

    Thanks,
    Aayush

    Aayush
    管理员
    22 12 月, 2019 4:28 上午
    Post count: 296
    回复至： already buy, BUT not received any licence key #7611 |

    Hi there,

    We have emailed you again all details.

    Thanks,
    Aayush

    Aayush
    管理员
    16 12 月, 2019 4:09 上午
    Post count: 296
    回复至： already buy, BUT not received any licence key #7600 |

    Hi,

    Your payment was pending for more than one day due to some security issues at the PayPal end.
    Please see screenshot attached.
    Its not complete, we will send you licence details shortly.

    https://ibb.co/ZNcHZs7

    Screen

    Thanks,
    Aayush

    Aayush
    管理员
    15 12 月, 2019 2:55 上午
    Post count: 296
    回复至： already buy, BUT not received any licence key #7591 |

    Hi there,

    Thanks for contacting us.
    We can see you made a few attempts to purchase our tester.
    However, we can see all your payments either failed or are in pending state.
    Please check with PayPal and your account. We haven’t received any payment as of now.

    Thanks,
    Aayush

    Aayush
    管理员
    14 10 月, 2019 2:34 上午
    Post count: 296
    回复至： No logro que arranque el SphereTester en MT4 #7448 |

    Did you untick the optimization option in tester and tried? Please compile a video and share to us via email. There must be something wrong you are doing.
    BTW, if you want refund, you can tell us anytime before 30 days end.

    Thanks.

    Aayush
    管理员
    13 10 月, 2019 5:27 上午
    Post count: 296
    回复至： No logro que arranque el SphereTester en MT4 #7445 |

    Hey Jose,

    I saw images and noticed one important issue. You have selected ‘optimization’ option in the tester, which is present below the dropdown menu of the time frame. Please deselect optimization option and try again.

    Thanks.

    Aayush
    管理员
    12 10 月, 2019 4:14 上午
    Post count: 296
    回复至： No logro que arranque el SphereTester en MT4 #7439 |

    Hi,

    Please email us details and we will resolve it for you.
    You need to make sure you follow steps and enter licence key to activate it.
    Please email us and we will assist you.

    Thanks.

    Aayush
    管理员
    12 10 月, 2019 4:12 上午
    Post count: 296
    回复至： In MT4 the option to use data does not appear. #7438 |

    You don’t need any broker’s MT4. You can download it directly from the MQL website and open a demo account. Here is the link – https://www.metatrader4.com/en/download

    Aayush
    管理员
    11 10 月, 2019 2:41 上午
    Post count: 296
    回复至： NUEVA LICENCIA SPHERETESTER NUEVA LAPTOP #7427 |

    Hi Eduardo,

    I have emailed you steps.

    Thanks,
    Aayush

    Aayush
    管理员
    23 9 月, 2019 2:33 上午
    Post count: 296
    回复至： the MT4 downloaded from broker side seems not supports this software #7371 |

    Hi Tianwen Zhou,

    Thanks for contacting us.
    Please email us with all details and we will resolve the issue tor you.

    Thanks,
    Aayush

    Aayush
    管理员
    19 9 月, 2019 3:08 上午
    Post count: 296
    回复至： In MT4 the option to use data does not appear. #7347 |

    Dear Jairo,

    Please untick the Optimization option below the time frame selection option.
    Then, try to start the testing. Spheretester tool should appear.

    If there are any more issues, please contact us.

    Thanks,
    Ayaush

正在查看 15 个帖子：91-105 (共 296 个帖子)